B&B Camper & RV Supplies – Warranty Information

At B&B Camper & RV Supplies, we are committed to providing high-quality RVs and Campers. All new and used vehicles purchased from us come with warranties designed to protect your investment. Below, you’ll find detailed information about the warranty coverage offered for our products.

1. New RV & Camper Warranty

1.1. Manufacturer’s Warranty:
All new RVs and Campers come with a manufacturer’s warranty. The length and specifics of the warranty will vary depending on the manufacturer, but most cover the following areas:

  • Structural Integrity (typically 1-3 years)
  • Electrical Systems
  • Plumbing Systems
  • Appliances
  • HVAC (Heating, Ventilation, Air Conditioning)

1.2. Coverage Details:
The warranty typically covers repairs or replacement of defective parts, labor costs, and some materials. However, it may not cover normal wear and tear or damage due to improper use, neglect, or accidents.

1.3. Warranty Claim Process:
To file a claim under the manufacturer’s warranty:

  • Contact us at sales@bbcamperandrv.com or +1 (234) 274-5233 to begin the process.
  • We will assist in arranging repairs at an authorized service center or with the manufacturer.
  • Proof of purchase and a valid warranty document are required to process any claims.

2. Used RV & Camper Warranty

2.1. Limited Warranty:
All used RVs and Campers come with a limited warranty. The coverage period varies by vehicle but typically ranges from 30 days to 6 months. The specific terms will be provided at the time of purchase.

2.2. What is Covered:
The limited warranty on used vehicles typically includes:

  • Basic vehicle systems (engine, transmission, etc.)
  • Electrical and plumbing systems
  • Appliances (if applicable)

The limited warranty does not cover cosmetic issues, interior wear, or non-essential systems.

2.3. Warranty Exclusions:
The warranty on used vehicles excludes:

  • Normal wear and tear
  • Damage caused by misuse or neglect
  • Issues arising from unauthorized modifications
  • Routine maintenance services (oil changes, tire rotations, etc.)

3. Extended Warranty Options

3.1. Extended Coverage:
For customers who want additional peace of mind, we offer extended warranty plans that can extend the coverage period beyond the manufacturer’s or limited warranty. Extended warranties can cover:

  • Major components and systems
  • Breakdown repairs
  • Roadside assistance

3.2. Benefits:

  • Extended warranties provide longer-term protection against unexpected repair costs.
  • Roadside assistance is often included, offering services such as towing, fuel delivery, and lockout assistance.

3.3. Pricing and Terms:

  • Extended warranties are available for an additional cost. Pricing depends on the vehicle model, age, and coverage length.
  • Contact us for more details on extended warranty plans.

4. Warranty Limitations and Conditions

4.1. Regular Maintenance Requirement:
To maintain warranty coverage, it is essential that the RV or Camper receives regular maintenance according to the manufacturer’s or seller’s guidelines. This includes routine checks for brakes, tires, fluid levels, and other key systems.

4.2. Authorized Repairs:
Warranty repairs must be performed by authorized service centers or technicians. Unauthorized repairs or modifications may void the warranty.

4.3. Transferability:
Some warranties, especially manufacturer’s warranties, may be transferable to new owners if the RV or Camper is sold. Please check with us to determine if your vehicle’s warranty is transferable.

5. How to Submit a Warranty Claim

To submit a warranty claim, follow these steps:

  1. Contact Us:
    Reach out to our customer service team at sales@bbcamperandrv.com or call +1 (234) 274-5233 with your warranty claim.

  2. Provide Documentation:
    You will need to provide the following:

    • Proof of purchase
    • Warranty documents (if applicable)
    • Description of the issue

  3. Inspection and Repair:
    After filing a claim, we will arrange an inspection of your RV or Camper. If the issue is covered under warranty, repairs will be scheduled at an authorized service center.

6. Non-Warranty Repairs

For any repairs or services not covered under warranty, we work with a network of trusted service centers to ensure that your RV or Camper receives quality care at competitive prices. Contact us for more information on repair services outside of warranty coverage.

7. Warranty Contact Information

For any questions or concerns regarding warranty coverage, claims, or extended warranty options, please contact us:

B&B Camper & RV Supplies
16135 Healdsburg Ave,
Healdsburg, CA 95448,
United States
Tel: +1 (234) 274-5233
Email: sales@bbcamperandrv.com